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Carl McDade is Group Head of Professional Services at Concorde Technology Group, one of the UK’s leading technology services and support providers. Carl is responsible for Concorde’s technical strategy, identifying new technologies and developing service offerings for the business. Carl has over ten years’ experience in datacentre technology, primarily as a principle Infrastructure Consultant and Solution Architect. Having joined Concorde Technology Group as an apprentice, Carl has built his experience working within both SME and multinational enterprises across multiple sectors. This broad experience enables Carl to understand the challenges businesses face and translate technology into business value. As an advocate of the technical community, you can find Carl on Twitter @CarlMcDade and Blogging at https://tctg.co.uk/blog and www.carlmcdade.com